Privacy Policy & Terms and Conditions

for **Sotorko**

Privacy Policy

This Privacy Policy describes how **Sotorko** (the "App," "we," "us," or "our") collects, uses, and discloses your personal information when you use our mobile application. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

**Personal Information:** Your phone number and name, which you provide when creating an account.
**Location Data:** Your real-time and approximate location is collected to provide location-based alerts and services. This is a core function of the App.
**User Content:** Any text, photos, or other content you post within the App.
**Device Information:** We may collect information about the device you use to access our App, such as the device model, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the App's functionality, including sending and receiving safety alerts.
To verify your identity and prevent misuse of the App.
To connect you with other users in your neighborhood.
To personalize your experience and show you relevant content based on your location.
To communicate with you about updates, services, and security notices.

3. Sharing and Disclosure of Information

We may share your information in the following situations:

**With Other Users:** Your name, profile picture, and approximate location may be visible to other users in your neighborhood when you post an alert or join a community group.
**With Your Consent:** We may disclose your information with your explicit consent.
**For Legal Reasons:** We may be required to disclose your information by law, such as to comply with a subpoena or other legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Children's Privacy

Our App is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at **support@akashsarker.com**.

Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the **Sotorko** mobile application. Your access to and use of the App is conditioned on your acceptance of and compliance with these Terms.

1. User Accounts and Responsibility

You are responsible for safeguarding the password that you use to access the App and for any activities or actions under your password. You agree not to disclose your password to any third party.

2. User Conduct

You agree not to use the App for any of the following activities:

Harassing, threatening, or impersonating other users.
Posting false or misleading information.
Spreading hate speech, spam, or other inappropriate content.
Engaging in any illegal activities.

We reserve the right to terminate or suspend your account for any breach of these Terms.

3. Disclaimer of Warranties

The App is provided on an **"AS IS"** and **"AS AVAILABLE"** basis. We make no warranties, expressed or implied, regarding the safety or reliability of the App or its content. The App is a tool for communication and is not a substitute for calling emergency services (e.g., police, fire department) when needed.

4. Limitation of Liability

To the maximum extent permitted by law, in no event shall **Sotorko**, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of the App.